We believe everyone deserves a safe, healthy home — and no one should have to live in poor conditions because a landlord failed to do their job.
We exist to support tenants who feel ignored, frustrated, or stuck dealing with housing disrepair. When landlords delay or refuse essential repairs, it’s often tenants who suffer the consequences. We step in to change that.
We are a specialist housing disrepair team dedicated to helping tenants hold landlords accountable. We work with people living in council housing, housing association properties, and privately rented homes who are dealing with unsafe or unacceptable living conditions.
Our team understands how stressful housing problems can be. That’s why we focus on clear advice, practical support, and honest guidance from the very first conversation. We explain your options in plain English and help you move forward with confidence.
We help tenants take action when landlords fail to carry out necessary repairs. Our role is to guide you through the process, push for repairs to be completed, and help you claim compensation for the disruption, discomfort, and distress you’ve experienced.
We handle the legal process so you don’t have to. From assessing your situation to dealing with your landlord, we work to make the process as straightforward and stress-free as possible.
We put people first. We listen to your concerns, treat your case with care, and work tirelessly to achieve a fair outcome. We don’t believe tenants should feel powerless in their own homes, and we take pride in helping people regain safety, comfort, and peace of mind.
We combine experience with a personal approach. That means no confusing jargon, no pressure, and no empty promises — just clear support and determined action.
Don’t suffer in silence. If your landlord isn’t making the necessary repairs, We are here to help you
