Housing disrepair means living in a rented home that your landlord has failed to maintain properly, leaving it unsafe, unhealthy, or not fit to live in.
When a landlord ignores essential repairs, the condition of the property can affect your comfort, wellbeing, and day-to-day life. Whether you rent from a council, housing association, or private landlord, they must keep your home in good condition and meet basic living standards.
You should not have to live with unresolved problems or repeatedly chase repairs that are not your responsibility. The law places that duty on your landlord and gives you the right to expect a safe, habitable home.
If your landlord has failed to act, you don’t have to deal with it alone. You may be able to get the repairs carried out and claim compensation for the inconvenience and distress caused. Our housing disrepair team is here to support you and help you take the next step with confidence
Personal property damaged by the disrepair (Clothes, furniture, etc.)
Living in unhealty or unsafe conditions
Additional heating costs due to poor insulation or faulty systems
Health problems caused by the disrepair
If you’ve experienced any of these problems and your landlord has failed to repair them, you could have a claim and be owed thousands
A housing disrepair claim is legal action taken by a tenant when their landlord, council, or housing association fails to carry out necessary repairs. If your property is unsafe, damaged, or affecting your health, you may be entitled to compensation and have the repairs completed.
act us for specific enquiries
Compensation varies depending on the severity of the disrepair and how long you’ve been living with the problem.
💷 The average claim is £8,650, but some tenants receive more.
No. We operate on a No Win, No Fee basis.
That means you won’t pay us a penny unless your claim is successful.
While we are based in Manchester, we provide services across England and Wales
No. It is your legal right as a tenant to live in a safe home.
Your landlord cannot evict you or treat you unfairly just for making a claim.
Every case is different, but most claims are resolved within 6–12 months.
Some settle faster if the landlord agrees early.
Yes. Part of the claim process is ensuring that necessary repairs are carried out, so you can live in a safe and healthy home.
Remember: You don’t just get compensation — you’ll also get your home repaired.
Don’t suffer in silence. If your landlord isn’t making the necessary repairs, We are here to help you
