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Privacy Policy

At HDR Claims, we value your privacy and are fully committed to protecting your personal data.This policy explains how we collect, use, and store your information in compliance with the UK DataProtection Act 2018 and GDPR

What Data We Collect

We may collect personal details such as your name, email address, phone number, and any detailsyou share in our contact form. Additionally, we may collect technical data like your IP address, browser type, and device information to improve our services

How We Use Your Data

We use your personal data to respond to your enquiries, provide claim management services, improve our website, and communicate updates relevant to your claim. We do not sell or rent your data to third parties

Sharing Your Data

We may share your data with trusted service partners who help us deliver our services, or where required by law. Any sharing is strictly limited and compliant with data protection laws.

Data Storage & Security

 We store your personal information securely and apply technical safeguards to prevent unauthorised access. Your data will only be kept for as long as necessary to fulfil the purposes outlined in this policy

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise your rights, please contact us at info@hdr-claims.uk. You may also raise complaints with the Information Commissioner’s Office (ICO)

Disclaimer

This Privacy Policy is provided for general information and does not replace legal advice. If you require detailed legal guidance, please consult a qualified solicitor